KOZI uses USPS for its shipments and may substitute UPS service where applicable. Pick-up services are Monday-Friday. Multiple products may be shipped in the same box. .

Purchase below 120 USD shipping charges will be applicable as 10.99 USD. Orders of 120 USD or more ships for free.

All returns must be approved by Kozi. Kozi makes every effort to ship top-quality products, although once in a while, a defective wrap will sneak out. In these situations, we will replace or repair any product due to a manufacturing defect. Please notify us within 15 days of receiving your product at Kozi.com. Include a short description of the defect, 1 close-up image of the defective area, 1 image of the entire product, and your contact information. You will be contacted by customer service explaining how we will assist you with the return or replacement.